Photography Service T&Cs

  • Real Estate Photography (Copyright & licensing)

    That Emerald Photographer retains the right to use any images captured for any session in the promotion of services we conduct. As the Copyright holder we also reserve the right to resell, distribute and license any images captured to third parties if and when we choose at our discretion. By choosing That Emerald Photographer you are agreeing to these terms. Agents/Vendors are not permitted to license, resell or re-distribute images outside the scope of the listing for which the images were provided, including transfers to other agencies and listing for lease/sale once the property has been sold. Additional licensing may be purchased to re-use images under new property owners or new agency listings however, when a listing is sold, unless a new licensing agreement has been purchased, agents and new owners are NOT permitted to use those images and all stored copies must be destroyed. Breaches of these terms will result in copyright claims being made, takedown notices being issued and legal remedy being sought under Australian Copyright Law.

    Full Digital Image License HERE

  • General Copyright & Licensing (commercial)

    All images are subject to a signed commercial icense agreement and commercial license fee.

    That Emerald Photographer retains the right to use any images captured for any session in the promotion of services we conduct. As the Copyright holder we also reserve the right to resell, distribute and license any images captured to third parties if and when we choose at our discretion. By choosing That Emerald Photographer you are agreeing to these terms.

    If you wish to purchase the copyright you are welcome to discuss this with us.

  • Real Estate Photography General Terms

    All images are provided under a Digital Image license.

    Due to an increase in unpaid services we now require bookings to be paid up front by invoice or Eftpos.

    Photography is carried out on properties as they are presented. We are not responsible for cleaning or staging a property unless that service has specifically been selected. For suggestions on preparation click HERE

    The included number of images may vary depending on the property type. Aerial images are included in some packages however drones are subject to strict safety rules and may not always be safe to operate. In this case additional interior/exterior images will be provided where possible.

    If a property is not accessible on the day of booking a $40 rescheduling fee will be charged. Cancellations are not permitted within 24hrs of the scheduled booking. Cancellations within 24hrs are forfeited and no refunds will be offered.

  • Deposits for Events/Corporate

    No booking is secured unless the required deposit or payment terms have been met. Unpaid invoice reminders will be sent via email prior to the booking. If no payment has been received by the specified time the booking reservation will be cancelled and we will not be present for the event.

  • Residential Floor Plans

    Floor plans are provided for the main residential premises only. External spaces. Sheds, workshops, granny flats etc can be added on at an additional fee. Please discuss with your photographer prior to the session.

  • Refunds

    No refunds are provided for digital images once the service is carried out and delivered. Refunds for bookings can be provided for bookings not carried out up to 48hrs before the session less 25% cancellation fee. For larger bookings and commercial services a non-refundable booking deposit is required. Half-day deposit is 20%. Full-day is 25%.

  • Rain Delays

    In the event of a rain event that necessitates rescheduling your session, you can easily move it to the next available time slot at no additional cost. Should you still wish for us to attend your location to capture “what we can,” please note that certain components of your session will not be feasible due to safety and electrical hazards, including aerial photography and external images.

    As such, these aspects will be forfeited, and only the material captured on the day will be provided. No refunds will be offered for any material that cannot be captured due to these constraints. If we need to return to complete aerial and external imaging, additional fees will apply to cover the extra time incurred.